As a guest at StayAt you will stay in a homy apartment, with a fully equipped kitchenette, a spacious living area with TV, wireless broadband and access to a modern laundry room, sauna and gym. Besides, you always have your workplace, restaurants, cafés and public transportation just a few steps away. Read more about StayAt.
On stayat.se both private guests and corporate clients are welcome to book accommodation in one of our apartments. Choose “short term stay” for accommodation up to 7 nights and “long term stay” if you want to stay longer.
If you haven’t received a confirmation via email, please check if you have entered the right email address, or if the email automatically ended up in your spam filter. If you haven’t received a confirmation, please contact StayAt on firstname.lastname@example.org as soon as possible. Please note that it’s important that you provide the correct address in case StayAt need to contact you.
Fill in the boxes and make sure you entered the correct information. It is important if we need to contact you.
Your reservation number is found on your booking confirmation.
Your booking confirmation will be sent to your email address within a few minutes.
Go to stayat.se and click on “cancellation”. Type in your name and reservation number. Make sure that all fields are filled in correctly. Your reservation details will be shown and you may cancel your reservations by pressing "Cancel you reservation". Please note that restrictions may apply.
If you want to change the date, apartment or hotel, please cancel your reservation and start over.
Our cancellation policy varies depending on your reservation, be sure to read the detailed price information when you book your stay. Please note that your booking can only be cancelled free of charge due to the conditions for different durations.
Exceptions apply if another arrangement has been made at the time of booking. You are obliged to replace any exceptional costs that were made regarding your order. Read more about the StayAt booking conditions here.
You can at the earliest access to your hotel apartment at 14.00.
You have to leave your hotel apartment and check out no later than 12.00.
If you have booked a hotel apartment for a specified period but intend to check out earlier, it can cause price adjustments regarding spent and remaining nights. Please contact your hotel for further information. Read more.
Our price guarantee applies bookings on stayat.se, and guarantees the cheapest price at time of booking. You’ll always find our best prices on our website.
Breakfast is included during short-term stays, unless other information has been given. For long-term stays, breakfast can be bought as an additional supplement. Serving times vary, so please ask in the reception for what applies to your hotel. Read more about StayAt deals.
Short-term stays include cleaning after departure, while weekly cleaning is included for long-term stays. Washing up is not included but can be bought as a supplement. Additional cleaning is optional. Read more about the StayAt hotel apartments here.
You pay by credit card on stayat.se, or on arrival depending on the booking conditions. If you have a cooperation agreement with StayAt you can pay by invoice. Read more about StayAt cooperation deals here.
Safety is one of our main priorities at StayAt, we use SSL encryption (HTTPS) for payments on our website, to make sure no unauthorized person can see your card number and personal information.
Verify that all data and make sure the specified card type, expiration date and CVC, is correct.
Yes, the card number serves as a guarantee for your reservation.
We will debit your card by the time of booking, or on arrival depending on the booking conditions.
No, but we reserve the right to charge you for unpaid telephone bills, unusual ware or damage caused to the apartment or indoor smoking. Read more about StayAt conditions.
You can leave your luggage in our storage room, but StayAt does not take responsibility for submitted goods. StayAt have no obligation to storage property of high value and has no strict liability for the property kept in the apartment during stay.
StayAt discount applies for children up to 12 years.
Our hotels have parking spaces in the area; please contact your hotel for information on fees and availability. Read more about parking your car at StayAt.
Unfortunately, StayAt does not offer handicap-adjusted apartments.
No, but all the hotels are located in areas with walking distance to several restaurants and cafes.
Every StayAt hotel has a sauna and gym. Read more about the StayAt hotels.
Unfortunately, StayAt does not offer allergy-free hotel apartments. Read more about the StayAt hotels.
No, we have a non-smoking policy. A sanitation cost will be charged by the event of smoking in the hotel apartment. Read more about the StayAt hotels.
If you want to bring your pet you must notify the hotel in advance. A sanitation fee will also apply. Read more about the StayAt hotels.
Yes. Please contact your hotel for assistance.
Contact your hotel or email email@example.com for inquiries about groups and conferences.
At StayAt, you’ll find studio apartments for a one person, studio Twin or Queen for two persons, and One Bedroom apartments for 2 to 4 persons. Our apartment types vary from hotel to hotel. The availability at each hotel is shown during price inquiries; under each price you’ll find a short explanation of what distinguishes the apartment. Read more about our apartments here Read more about the StayAt hotel apartments here.
StayAt have flexible prices reliant on supply and demand. Prices may also vary due to different conditions attached to the reservation.
If some booking sites or travel agents have purchased a certain number of hotel apartments from us they might still be vacant even when StayAt is fully booked.